Mike has a passion and a deep understanding about how we can measure real impact and incorporate what works in our daily work and into organisations. Mike has been working with social service organisations around QA and measuring impacts for over 20 years (including in Canada, England, Belgium, USA, Australia, Scotland, Sweden, and Japan). Mike is the previous Director of Research in Elia International (Signs of Safety), a registered social worker, and a student of Compassionate Inquiry (an approach for understanding and recovering from trauma developed by Drs Gabor Mate and Sat Dharam Kaur).